MACHIN3
about 3 years ago
This users has written 26 emails in the span of 3 weeks. All of these were not about DECALmachine issues or problems. But general game art workflow. Ok, I tried to be as helpful as I could.
For instance, his first few emails were about the deferred decal workflow in Unity. I outlined how this works, how you don't need to match materials, as various surface material parameters like color, metallic etc are simply "taken" from the partent object, and not defined in the decal shader.
All good, part of the job I guess.
His latest issue was about him attempting to bake trim sheets, instead of exporting them directly. He's trying to bake them with an addon, that I have not created, and that it fails. I pointed out that you absolutely can bake trim sheet materials in Blender manually, so it is an issue with his chosen baking addon, not a DECALmachine issue. This went back and forth a bit with him insisting it's a DECALmachine issue and me insisting it's not, as you can bake them manually just fine in Blender.
He accused me of being an asshole and trying to push him off to someone else, he then threatened to leave a bad review and here we are now.