It's been 4 years since we consistently delivered free support to all our paid user base. In fact, customer support is important to us as it helps us correct bugs &  globally improve our product features, workflow, and interface. Please, do note that we have a youtube channel and a very complete documentation website, so please do not ask already documented questions. We may ignore your requests if their frequencies are unjustifiably high.

Gladly, let us do a recap for you:
The Geo-Scatter plugin is distributed under the "royalty-free license". In short, it means that the Geo-scatter plugin will be forever yours, we claim no royalties on its usage, it can be used for commercial purposes as much, and as long, as you'd like. Any digital product under the royalty-free license is non-transferable, & shall not be redistributed without our consent (except of course, if explicitly specified, such as for the 'team' license, allowing a license redistribution for up to 6 individuals working on a team project, or the 'studio' licenses, allowing redistribution for employees of a company).

Granted exceptions:
-You can share or resell a .blend scene containing Geo-Scatter scatter-system(s), as long as the purpose is not to redistribute our geometry-node scattering engine by itself.
-You can share or resell the .biome or .preset file our plugin is able to generate.

What do we mean by "plugin":
Our plugin is in fact a package containing python scripts & geometry-node node groups working in symbiosis. When you scatter something with our plugin, it will import our geometry-node scattering engine & automatize the interaction with its complex node group.

It's been 4 years since we consistently delivered free updates to our user base, let us tell you that no paid updates have been planned so far. Please, do note, that no one can guarantee free-of-charge updates for eternity & beyond.

If anything is unclear, don't hesitate to contact us!